How do I contact Plaplant support?

Contact support at plaplantchat@gmail.com and include your account email and device details.

Support and Account Deletion - Plaplant Soporte y eliminacion de cuenta - Plaplant

Q: How do I delete my account?

Open Plaplant, go to Profile, tap Delete account, and confirm. If you cannot access the app, send an email to plaplantchat@gmail.com with subject Delete Plaplant Account and include your account email.

Q: What data is deleted?

Authenticated user account and associated app data including plants, events, and chat conversations linked to the account.

Last updated: February 17, 2026 Ultima actualizacion: 17 de febrero de 2026

Support contact Contacto de soporte

Support email:Email de soporte: plaplantchat@gmail.com

Operator:Operador: Tomas Perrando (DataTomi)

When writing support, include your account email, platform (iOS or Android), app version, and issue details. Al escribir a soporte, incluye el email de tu cuenta, plataforma (iOS o Android), version de app y detalle del problema.

FAQ

How do I contact support? Como contacto a soporte?

Send an email to Envia un email a plaplantchat@gmail.com.

How do I delete my account in the app? Como elimino mi cuenta desde la app?

Open Abre Profile, tap toca Delete account, and confirm. y confirma.

What if I cannot access the app? Que pasa si no puedo acceder a la app?

Write to Escribe a plaplantchat@gmail.com with subject con asunto Delete Plaplant Account and include your account email. e incluye el email de tu cuenta.

Account and Data Deletion Eliminacion de cuenta y datos

How to delete your account Como eliminar tu cuenta

Open the Plaplant app. Abre la app Plaplant.
Go to Profile. Ve a Profile.
Tap Delete account. Toca Eliminar cuenta.
Confirm the action. Confirma la accion.

If you cannot access the app, write to Si no puedes acceder a la app, escribe a plaplantchat@gmail.com with subject con asunto Delete Plaplant Account and include your account email. e incluye el email de tu cuenta.

What data is deleted Que datos se eliminan

Authenticated user account. Cuenta de usuario autenticada.
Associated app data: plants, events, and chat conversations linked to the account. Datos asociados de la app: plantas, eventos y conversaciones de chat vinculadas a la cuenta.

What data may be kept temporarily Que datos pueden conservarse temporalmente

Technical and security logs for a limited period for fraud prevention, auditing and troubleshooting. Registros tecnicos y de seguridad por un periodo limitado para prevencion de fraude, auditoria y troubleshooting.
Data that must be retained under applicable legal obligations. Datos que deban conservarse por obligacion legal aplicable.

Retention period Tiempo de retencion

Account and related content are deleted when the request is processed. Technical logs are kept only for the minimum time needed for security and operations. Los datos de cuenta y contenido asociado se eliminan al procesar la solicitud. Los logs tecnicos se conservan solo por el tiempo minimo necesario para seguridad y operaciones.